Homeowner Use and Maintenance Guidelines
Slight cracking, nail pops, or seams may become visible in walls and ceilings. These are caused by the shrinkage of the wood and the normal deflection of rafters to which the drywall is attached.
The ceilings in your home are easy to maintain: periodically remove dust or cobwebs as part of your normal cleaning and repaint as needed.
Except for the one-time repair service provided by Parasol, care of drywall is your maintenance responsibility. Most drywall repairs can be easily made. This work is best done when you redecorate the room.
Repair hairline cracks with a coat of paint. You can repair slightly larger cracks with spackle or caulk. To correct a nail pop, reset the nail with a hammer and punch. Cover it with spackle, which is available at paint and hardware stores. Apply two or three thin coats. When dry, sand the surface with fine-grain sandpaper, and then paint. You can fill indentations caused by sharp objects in the same manner.
Parasol Limited Warranty Guidelines
During the orientation, we confirm that drywall surfaces are in acceptable condition.
One Time Repairs
One time during the materials and workmanship warranty, Parasol will repair drywall shrinkage cracks and nail pops. It will touch up the repaired area using the same paint color on the surface when the home was delivered. Touch-ups will be visible.
Repainting the entire wall or the entire room to correct this is your choice and responsibility. You are also responsible for custom paint colors or wallpaper that has been applied after closing. Due to the effects of time on paint and wallpaper and possible dye lot variations, touch-ups are unlikely to match the surrounding area.
Parasol does not repair drywall flaws that are only visible under particular lighting conditions.
Related Warranty Repairs
If a drywall repair is needed as a result of poor workmanship (such as blisters in tape) or other warranty-based repairs (such as a plumbing leak), Parasol completes the repair by touching up the repaired area with the same paint that was on the surface when the home was delivered. If more than one-third of the wall is involved, we will repaint the wall corner to corner. You are responsible for custom paint colors or wallpaper that has been applied after closing. With the effects of time on paint and wallpaper and possible dye lot variations, a mean touch-up may not match the surrounding area.